Your Omega Watch Service Includes:
- Dismantling, cleaning, assembly, oiling of the watch movement
- Repair or replacement of worn or damaged movement parts
- Adjustment and regulation of the timekeeping to factory specifications
- Replacement of crown, push-buttons, gaskets, and battery (if applicable)*
- Restoration of water resistance to factory specifications
- Refurbishment of case and bracelet to factory specifications
- Final visual inspection and final technical inspection
- FREE roundtrip insured shipping! The shipping label is emailed to you after you approve your estimate.
- 2 Year worry-free warranty with free shipping and return
*special mineral or sapphire crystals and precious-metal parts invoiced separately.
“I would highly recommend mail-in watch repair. I sent in the information regarding my watches via email that needed service on a Sunday and received a phone call from Mr. Polotsky within a half hour!!! They paid for shipping both ways, have a 2 yr warranty on their work, and did the repairs in the time frame that was quoted to me. The watches look great, and they sent me emails frequently to keep me updated on the status of my repairs. Mr. Polotsky also phoned me again to be certain I was pleased with his service!”
Ready To Send In Your Watch?
Click the button below to fill out our quick form. We’ll contact you within 24 hours with a quote on your repair. Then, simply mail in your watch, we’ll work our magic, and have it back to you as quickly as possible.
Got questions? Just call us toll-free
(1-800) 564-0504 Mon – Sun, 9am-9pm EST
OMEGA Certified Watchmaker | CW21 & OWME 1120
Polotsky began the artisan craft of watchmaking at the age of 17 when an esteemed watchmaker in Russia mentored him. For five years, he worked in Poljet, Moscow’s first watch factory, before being hired by Omega. In 1989, he was recruited by Tiffany’s in Manhattan, NY, and moved to the United States.
For 39 years, Polotsky has honed his watchmaker skills by operating in some of the tiniest of environments as a micro mechanic. Clients specifically choose him for his expertise in modern horology.
Regardless of all the tools at his disposal, Polotsky says that the most crucial element of the process is simply “patience – and lots of it.” And patience is not only important for the craft but for the experience itself.
Behind the Certification
If you’re spending several thousand dollars or more on a luxury watch, it’s important that you have the confidence that your investment will get superior care that’s been vetted. Igor Polotsky is a CW21 (Certified Watchmaker of the 21st Century) and possesses an OWME (Omega Watch Maker Evaluation) 1120 from Omega. The certifications, one of several that he maintains, are valuable assets that require a very high level of artistry to work on the world’s finest timepieces.
The certifications take countless hours of coursework to earn qualifications and to be approved as a post-sale service provider for specific brands such as Omega.
The certifications processes are not just exams to assess ability, but also include thesis work, projects, and examples of repair on the most high-quality timepieces available. In addition to certification and experience, Polotsky cites one other element for his success – passion.
Ready To Send In Your Watch?
Click the button below to fill out our quick form. We’ll contact you within 24 hours with a quote on your repair. Then, simply mail in your watch; we’ll work our magic and have it back to you as quickly as possible.
Get Started By Filling Out Our Quick Form
Fill out the form below. We’ll contact you within 24 hours with a quote on your repair. Then, simply mail in your watch, we’ll work our magic, and have it back to you as quickly as possible.