Mail-In Watch Repair, LLC
OMEGA & RADO Certified Service Provider

CW21 Watchmaker | Trained & Certified by OMEGA & RADO
OMEGA & RADO watches are our specialty

Get A Quote

Get a free quote for the repair or servicing of your fine timepiece. Simply fill out the form with the requested details, and we will send you an estimate detailing the work involved, projected timeline, and cost, along with secure shipping instructions to make sure…

Repair & Servicing

Mail-In Watch Repair, LLC offers a fully equipped facility with the most highly trained watchmakers. Our online portal allows clients to track the status of their order’s progress, customer account history, and more with access to invoices as well. You can trust…

Meet Igor Polotsky

Polotsky began the artisan craft of watchmaking at the age of 17 when an esteemed watchmaker in Russia mentored him. For five years, he worked in Poljet, Moscow’s first watch factory, before being hired by Omega. In 1989, he was recruited…

Common Questions

We get a lot of questions about watch repair, watch maintenance, and how our service works. Please take a look at our FAQ page for answers to some of our most common questions. You’re also more than welcome to call us toll-free (1-800) 564-0504 for immediate service.

“I would highly recommend mail-in watch repair. I sent in the information regarding my watches via email that needed service on a Sunday and received a phone call from Mr. Polotsky within a half hour!!! They paid for shipping both ways, have a 2 yr warranty on their work, and did the repairs in the time frame that was quoted to me. The watches look great, and they sent me emails frequently to keep me updated on the status of my repairs. Mr. Polotsky also phoned me again to be certain I was pleased with his service!”

Joy M.
Michigan

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Mail-In Watch Repair, LLC Watch Repair You Can Trust

CW21 & OWME 1120 Certified | 39 Years Experience

Igor Polotsky, CW21 & OWME 1120, of Mail-In Watch Repair, LLC, is an artisan watchmaker with 39 years of experience. He is Omega-Trained and an Omega Certified Service Provider.

If you’re spending several thousand dollars or more on a luxury watch, it’s important that you have a watchmaker that can handle your investment or heirloom with superior care, training, and experience. You can rest assured that your fine timepiece will be serviced with absolute precision and tuned to exact factory specifications.

Mail-In Watch Repair, LLC was started by Igor Polotsky. Mr. Polotsky started under the mentorship of an esteemed watchmaker in Russia, where he soon found himself employed in Moscow’s first watch factory before working for Omega. In 1989, Polotsky was recruited by Tiffany’s in Manhattan, NY, and moved to the United States, where he has since founded Mail-In Watch Repair, LLC. Read more…

Mail-in Watch Repair, LLC selected for 2019 Dayton Small Business Excellence Award

By Webmaster

Mail-in Watch Repair, LLC selected for 2019 Dayton Small Business Excellence Award Dayton,OH – November 03, 2019 — Mail-in Watch Repair, LLC has been selected for the 2019 Dayton Small Business Excellence Award in the Watch Repair classification by the Dayton Small Business Excellence Award Program. Various sources of information were gathered and analyzed to…

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